Frequently
Asked Questions

AwkngTV is a IPTV service that offers a wide range of content, including +24,000 live TV channels, +100,000 (VOD), movies, series, shows, international channels, and local UK, US and Canadian channels. It covers various genres, such as sports, news, and NFL Games, and is designed to provide a seamless streaming experience with no buffering or freezing.

IPTV stands for Internet Protocol Television, which is a digital television broadcasting technology that delivers TV channels and other multimedia content through the internet instead of traditional cable or satellite methods.

Getting started with AwkngTV is pretty simple and can be done in a few minutes.

#1 Ordering: Once you place your order, you'll instantly receive your links and login information via email. For any immediate assistance, please reach out to us through our live chat service.

#2 Installation: Adhere to our setup guidelines for each device on which you intend to use the service. or the support team will completely assist you, installation time : 1 to 2 min.

#3 Watch & enjoy: Indulge in your preferred programmes on your television, smartphone, computer, or any other device of your choice.

Should you require any assistance, we're available via live chat, email, WhatsApp, or phone to aid you in setting up your subscription on your device or to address any queries you might have.

Live Chat: To initiate a chat, simply click the chat icon located at the bottom of our website.
Email: support@awkngtv.com
WhatsApp: https://wa.me/+4407494611034

You can purchase an AwkngTV subscription using various payment methods including credit card (Visa, MasterCard, Discover, American Express), debit card, PayPal, or wire transfer. If you prefer to use Cryptocurrency or any other payment method, please reach out to us via the chat for additional support.

Our service supports all existing applications and devices on the market. We'll provide you with the necessary assistance to get your subscription up and running on your device.

The renewal process is manual, not automatic. Before your subscription expires, we will send you an email reminder about the renewal. You have the complete autonomy to decide whether to renew your subscription.

It's important to note that renewing your subscription with us doesn't require reinstallation. Just make the payment to renew your subscription, and you'll continue to enjoy uninterrupted service.

Additionally, as a valued customer, you qualify for exclusive benefits, such as a special renewal offer. We will send this offer to you via email, or you can contact us via Live Chat to learn more.

Our service does not support recurring payments. Rest assured, you will not be automatically charged by Awkngtv.

Whenever your service is nearing its expiration, our system will send you a reminder email, prompting you to pay for the upcoming period.

Since we don't charge you automatically, there's no need for any action on your part should you decide to discontinue future payments.

Before requesting a refund, have you considered reaching out to our customer support? They might be able to assist you in resolving the issue.

You can get in touch with customer support through our live chat service.

Regarding refunds for payments made via PayPal or credit card, our policy varies based on your subscription type:

For a "30 days Subscription," you are eligible for a refund if requested within 7 days from the payment date.
For a "90 days Subscription" or longer, you are eligible for a refund if requested within 30 days from the payment date.

If the requirements are met, please use the live chat option directly on our website to speak with an agent and why you want a refund and your account information.

We recommend a minimum internet speed of 10 Mbps for optimal streaming quality, but the actual speed you need will depend on the quality of the content you’re streaming and the number of devices you’re using at the same time.

You can check your speed on speedtest.net

Please note that one subscription can be used on multiple devices, but it allows streaming on only one device at a time. If you wish to use multiple devices simultaneously, you must purchase a multi-room package or opt for the 2 or 3 Devices package.

Our IPTV service offers built-in VPNs at no additional cost to protect your information, ensuring your privacy without the need for a separate VPN subscription. Additionally, all browsing data is secured with end-to-end encryption, thanks to software provided by us.
Find answers to your most commonly asked questions here. If you don’t see what you are looking for, please contact us.

Try AwkngTV for 24 hours!

Before you go, unlock AwkngTV IPTV’s full potential! Start your unmatched trial today!

Try AwkngTV for 24 hours!

Before you go, unlock AwkngTV IPTV’s full potential! Start your unmatched trial today!