Before requesting a refund, have you considered reaching out to our customer support? They might be able to assist you in resolving the issue.
You can get in touch with customer support through our live chat service.
Regarding refunds for payments made via PayPal or credit card, our policy varies based on your subscription type:
For a “30 days Subscription,” you are eligible for a refund if requested within 7 days from the payment date.
For a “90 days Subscription” or longer, you are eligible for a refund if requested within 30 days from the payment date.
If the requirements are met, please use the live chat option directly on our website to speak with an agent and why you want a refund and your account information.
